Terms and Conditions

Effective Date: 18-12-2024

Welcome to Fancee Solutions. By accessing or using our website and app, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our services, you confirm that you are at least 18 years old or have parental consent to use our platform. If you do not agree to these terms, you must not use our services.

2. Services Offered

Fancee Solutions allows users to request personal video messages from celebrities for various occasions (e.g., birthdays, anniversaries, etc.). The details provided in each request will be used to create the video response.

3. User Responsibilities

- You are responsible for the information you provide when requesting a video message.

- You agree not to submit any content that is unlawful, harmful, or violates any third-party rights.

- You understand that the video messages are for personal use only and must not be used for commercial purposes without prior consent from Fancee Solutions.

4. Payment Terms

- All payments must be made through the provided payment methods on our website/app.

- Prices for video messages are subject to change without notice. The price applicable at the time of your order will be honoured.

5. Cancellation and Refund Policy

Please refer to our Cancellation Policy (https://fanceesolutions.com/cancellation-policy) and Refund Policy (https://fanceesolutions.com/refund-policy)  for information on cancellations and refunds.

6. Content Ownership

All video messages are the intellectual property of [www.fanceesolutions.com and FANCEE, FANCE Celeb Mobile apps] and the respective celebrities. Users are granted a limited, non-exclusive license to use the video messages for personal use only.

7. Privacy Policy

Your use of our services is also governed by our Privacy Policy (https://fanceesolutions.com/privacy-policy) which explains how we collect, use, and protect your personal information.

8. Limitation of Liability

To the fullest extent permitted by law, [Your Website/App Name] and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our services.

9. Indemnification

You agree to indemnify, defend, and hold harmless [Your Website/App Name], its affiliates, and its partners from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of your use of our services or violation of these Terms and Conditions.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be resolved in regional court under Bengaluru Jurisdiction.