No, all video messages are for personal use only. They may not be used for commercial purposes without prior written consent from FanceeSolutions and the respective celebrity.
The turnaround time for video messages varies by celebrity, but you can typically expect to receive your video within 5-7 business days after the request is processed. You’ll receive an email notification when it’s ready!
Yes, you can cancel your request for a personalized video message at any time before the video is recorded. Please contact us to initiate your cancellation. Refunds will be processed within 5-7 days.
To request a personalized video message, simply browse our selection of celebrities, select the one you’d like to book, and fill out the request form with details about your event and the message you want included. Once submitted, we’ll process your request and notify you when it’s ready!